What type of information does HomeCareQuote collect?
We receive, collect and store any information you enter on our website or provide us in any other way.
In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history.
We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.
We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
How is information collected?
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.
Does HomeCareQuote Connect sell our members’ personal information?
No. If we are not selling the personal information, then why does the website collect such data?
We collect such Non-personal and Personal Information for the following purposes:
- To provide and operate the Services;
- To provide our Users with ongoing customer assistance and technical support;
- To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
- To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
- To comply with any applicable laws and regulations.
How do we store, use, share and disclose your site visitors’ personal information?
Our website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
How is this information used?
Our primary purpose in collecting this information is to provide you with the services you request, provide you with customized content, allow you to interact with other members, and to evaluate and improve other services that we offer now and in the future, both on the Sites and offline.
As explained above, for example, we ask for information so that we can process your membership application, send you the emails, and allow your use of the functionality on the Sites.
How many HomeCareQuote communicate with site visitors?
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you.
For these purposes we may contact you via email, telephone, text messages, and postal mail.
What privacy rules apply when I “click” over to other web sites?
The Sites include links to other web sites, some of which are operated by HomeCareQuote service providers or approved vendors, and some of which are not.
It is important that you review any privacy policies on these sites carefully before you use any services or programs offered. When you click to unaffiliated third-party sites, HomeCareQuote is not responsible for, and has no control over, the information collection or privacy practices of that site. It is important that you review and understand the privacy policies posted on any linked third-party sites you visit before volunteering any of your personal information.
To find out more about cookies, please click here Your choices regarding cookies:
You may adjust your web browser settings to limit or block all or certain types of cookies, if you do not wish the Sites to install cookies on your web browser for the purposes described above.
If you disable certain cookies, notably first party technical cookies, the Sites may not function as intended.
How do the Sites protect security and confidentiality?
In order to protect your personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure or access, we rely on the security technologies and processes such as encryption, access control procedures, network firewalls, physical security and other measures provided by Wix.
Please click here for a description of Wix privacy and security policies.
Only our authorized employees, agents or independent contractors carrying out permitted business functions are allowed to access personal information to which access is rendered necessary. Employees, agents and independent contractors who violate our privacy access policies may be subject to disciplinary actions, including termination when appropriate. In order to provide you with some services, we may require you to use a confidential password to protect your membership account from unauthorized access by others. You are responsible for maintaining the secrecy of your confidential password and account information, and for controlling access to your communications on the Sites at all times. If you do allow others, including family or household members, to access HomeCareQuote members-only services through your personal password or to use your membership account number, please understand that you are responsible for the actions of those individuals.
Please note that emails, instant messaging and similar means of communication with other members are not encrypted, and we advise you not to communicate any confidential information through these means.
What rights do I have with respect to my personal information?
Under applicable law, you may be entitled to access the personal information that we hold about you. If you request access to your personal information, in ordinary circumstances we will give you access to your personal information. However, there may be some legal or administrative reasons allowing us to deny such access. If we refuse your request to access your personal information, we will provide you with reasons for the refusal where we are required by law to give those reasons. You can access and correct some of your personal information through the Sites by logging into your account and updating or editing your profile at any time. Alternatively, a request for access can be made by contacting us using the details provided below. HomeCareQuote uses its best efforts to ensure that any personal information we collect and use is accurate, complete and up-to-date.